Per ulteriori informazioni selezionare i riferimenti di interesse.
Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value
JOURNAL OF BUSINESS RESEARCH
Atmospheric affect as a tool for creating value and gaining share of customer
JOURNAL OF BUSINESS RESEARCH
Representing the perceived ethical work climate among marketing employees
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
Shopping values of Russian consumers: The impact of habituation in a developing economy
JOURNAL OF RETAILING
NEGATIVE EMOTIONS IN MARKETING-RESEARCH - AFFECT OR ARTIFACT
Journal of business research
THE NATURE OF SATISFACTION - AN UPDATED EXAMINATION AND ANALYSIS
Journal of business research
THE LOW-INCOME CONSUMER - ADJUSTING THE BALANCE OF EXCHANGE - ALWITT,LF, DONLEY,TD
Journal of the Academy of Marketing Science
EMPLOYEE BEHAVIOR IN A SERVICE ENVIRONMENT - A MODEL AND TEST OF POTENTIAL DIFFERENCES BETWEEN MEN AND WOMEN
Journal of marketing
THE NATURE, MEASUREMENT, AND STABILITY OF ETHICAL JUDGMENTS IN THE WORKPLACE
Psychological reports
EFFECTS OF MORAL COGNITIONS AND CONSUMER EMOTIONS ON SHOPLIFTING INTENTIONS
Psychology & marketing
ON THE FRONT LINES - STRESS, CONFLICT, AND THE CUSTOMER SERVICE PROVIDER
Journal of business research
GOOD AND BAD SHOPPING VIBES - SPENDING AND PATRONAGE SATISFACTION
Journal of business research
THE EFFECTS OF PERCEIVED COWORKER INVOLVEMENT AND SUPERVISOR SUPPORT ON SERVICE PROVIDER ROLE STRESS, PERFORMANCE AND JOB-SATISFACTION
Journal of retailing
EXPLORING THE CONCEPT OF AFFECTIVE QUALITY - EXPANDING THE CONCEPT OFRETAIL PERSONALITY
Journal of business research
WORK AND OR FUN - MEASURING HEDONIC AND UTILITARIAN SHOPPING VALUE
Journal of consumer research
INVESTIGATION OF PRODUCTS-LIABILITY ATTITUDES AND OPINIONS - A CONSUMER PERSPECTIVE
The Journal of consumer affairs