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Titolo:
Decision support for organisational risk management by problem structuring
Autore:
Horlick-Jones, T; Rosenhead, J; Georgiou, I; Ravetz, J; Lofstedt, R;
Indirizzi:
Cardiff Univ, Sch Social Sci, Cardiff CF10 3WT, S Glam, Wales Cardiff Univ Cardiff S Glam Wales CF10 3WT ardiff CF10 3WT, S Glam, Wales Univ London London Sch Econ & Polit Sci, Dept Operat Res, London WC2A 2AE,England Univ London London Sch Econ & Polit Sci London England WC2A 2AE ,England Kingston Univ, Sch Business, London, England Kingston Univ London England ngston Univ, Sch Business, London, England Res Methods Consultancy, London, England Res Methods Consultancy London England ods Consultancy, London, England Univ Surrey, Ctr Environm Strategy, Guildford GU2 5XH, Surrey, England Univ Surrey Guildford Surrey England GU2 5XH ord GU2 5XH, Surrey, England
Titolo Testata:
HEALTH RISK & SOCIETY
fascicolo: 2, volume: 3, anno: 2001,
pagine: 141 - 165
SICI:
1369-8575(200107)3:2<141:DSFORM>2.0.ZU;2-C
Fonte:
ISI
Lingua:
ENG
Soggetto:
COMMUNICATION; PERFORMANCE; SYSTEMS;
Keywords:
risk management; organisations; micropolitics of risk; ethnography; Problem Structuring Methods; conversation analysis;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Citazioni:
87
Recensione:
Indirizzi per estratti:
Indirizzo: Horlick-Jones, T Cardiff Univ, Sch Social Sci, Glamorgan Bldg,King Edward VII Ave, Cardiff CF10 3WT, S Glam, Wales Cardiff Univ Glamorgan Bldg,King Edward VII Ave Cardiff S Glam Wales CF10 3WT
Citazione:
T. Horlick-Jones et al., "Decision support for organisational risk management by problem structuring", HEALTH R SO, 3(2), 2001, pp. 141-165

Abstract

Risk management in the real world of commerce, enterprise and administration is problematic, not least because corporate or inter-organisational stakeholders often have very different perceptions of the task at hand. Sectional interest and hidden agendas permeate discussions of proposals for change, and uncertainties obscure the possible effects of decisions on objectives. The embedding of risk issues within resulting micropolitical tangles presents a serious challenge to the development of appropriate forms of decision support. This paper reports on recent cross-disciplinary research which sought to assess the feasibility of utilising a set of "low-tech" tools called Problem Structuring Methods (PSMs) in just a decision support role. Drawing on concepts and methods form sociology, organisation theory and operation research, the project adopted an action research approach to engaging with existing problem situations in two highly contrasting organisational settings. Our finds suggest that PSM-based interventions may provide an opportunity to address practical dimensions of problem situation whilst re-negotiating linked but otherwise unspoken agendas.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 10/04/20 alle ore 02:40:16