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Titolo:
Patient satisfaction with telemedicine in home health services for the elderly
Autore:
Chae, YM; Lee, JH; Ho, SH; Kim, HJ; Jun, KH; Won, JU;
Indirizzi:
Yonsei Univ, Grad Sch Hlth Sci & Management, Seoul 120749, South Korea Yonsei Univ Seoul South Korea 120749 nagement, Seoul 120749, South Korea Ajou Univ, Coll Med, Dept Prevent Med, Suwon, South Korea Ajou Univ Suwon South Korea l Med, Dept Prevent Med, Suwon, South Korea Yonsei Univ, Coll Med, Dept Prevent Med, Seoul, South Korea Yonsei Univ Seoul South Korea Med, Dept Prevent Med, Seoul, South Korea
Titolo Testata:
INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS
fascicolo: 2-3, volume: 61, anno: 2001,
pagine: 167 - 173
SICI:
1386-5056(200105)61:2-3<167:PSWTIH>2.0.ZU;2-#
Fonte:
ISI
Lingua:
ENG
Keywords:
telemedicine; home health services; computer-based patient record;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Clinical Medicine
Life Sciences
Citazioni:
9
Recensione:
Indirizzi per estratti:
Indirizzo: Chae, YM Yonsei Univ, Grad Sch Hlth Sci & Management, CPO Box 8044, Seoul 120749, South Korea Yonsei Univ CPO Box 8044 Seoul South Korea 120749 9, South Korea
Citazione:
Y.M. Chae et al., "Patient satisfaction with telemedicine in home health services for the elderly", INT J MED I, 61(2-3), 2001, pp. 167-173

Abstract

In a pilot study of telemedicine in home health services (HHS) for elderlypatients, we implemented and evaluated a telemedicine system with a 33-kbsnarrow-band approach to determine its effectiveness in providing quality services. Fifty patients were selected for the study. We found that telemedicine was effective in terms of reducing the number of clinic visits and achieving patient satisfaction. The average number of clinic visits per month was significantly decreased from 0.63 to 0.42 (p < 0.05) after the use of telemedicine. 72% of patients were satisfied with telemedicine. but only patient location showed a significant difference for patient satisfaction (p <0.05). Patients in their homes (82%) were more satisfied than patients in nursing homes (50%). Of four types of services provided, medical consultation (100%) was the most highly satisfactory service with telemedicine, followed by physical therapy (83.3%). Although the satisfaction scores did not indicate a significant difference in the system characteristics, the qualityof verbal communication appeared to be a more important factor in influencing patient satisfaction than set-up time or quality of image. A computer-based patient record was also developed to view a patient summary and to document encounters at the patient's home. Since the system is a low-cost approach that is easy to interface with a notebook computer, it can support various other HHSs. (C) 2001 Elsevier Science Ireland Ltd. All rights reserved.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 27/01/20 alle ore 16:46:25