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Titolo:
Development and field test of a feedback seeking, self-efficacy, and goal setting model of work performance
Autore:
Renn, RW; Fedor, DB;
Indirizzi:
Univ Memphis, Fogelman Coll Business & Econ, Fac Management, Memphis, TN 38152 USA Univ Memphis Memphis TN USA 38152 , Fac Management, Memphis, TN 38152 USA Georgia Inst Technol, DuPree Sch Management, Atlanta, GA 30332 USA GeorgiaInst Technol Atlanta GA USA 30332 nagement, Atlanta, GA 30332 USA
Titolo Testata:
JOURNAL OF MANAGEMENT
fascicolo: 5, volume: 27, anno: 2001,
pagine: 563 - 583
SICI:
0149-2063(2001)27:5<563:DAFTOA>2.0.ZU;2-F
Fonte:
ISI
Lingua:
ENG
Soggetto:
SOCIAL COGNITIVE THEORY; PERSONAL CONTROL; IMPRESSION-MANAGEMENT; QUALITY MANAGEMENT; TASK-PERFORMANCE; IMPACT; INFORMATION; STRATEGIES; ORGANIZATIONS; DETERMINANTS;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
--discip_BC--
Citazioni:
66
Recensione:
Indirizzi per estratti:
Indirizzo: Renn, RW Univ Memphis, Fogelman Coll Business & Econ, Fac Management, Memphis, TN 38152 USA Univ Memphis Memphis TN USA 38152 agement, Memphis, TN 38152 USA
Citazione:
R.W. Renn e D.B. Fedor, "Development and field test of a feedback seeking, self-efficacy, and goal setting model of work performance", J MANAG, 27(5), 2001, pp. 563-583

Abstract

This field study examined the relationships among a set of feedback seeking, social cognitive, and goal setting constructs and the work performance of one hundred thirty-six sales and customer-service I representatives. As hypothesized, feedback seeking and self-efficacy related to two dimensions of work performance (i.e., work quantity and work quality) through feedback-based goals. In addition, self-efficacy and feedback seeking mediated the relationship between two individual differences (viz., personal control perceptions and external feedback propensity) and both dimensions of work performance. The findings extend research on work performance by underscoring the importance of incorporating feedback into work-related improvement goals when investigating the relationship between feedback seeking and work performance. The findings also provide insight into the motivational processes underlying the relationship among personal control perceptions, external feedback propensity, and work performance. Theoretical and practical implications are discussed. (C) 2001 Elsevier Science Inc. All rights reserved.

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Documento generato il 13/08/20 alle ore 14:14:46