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Titolo:
Defining patient-perceived quality of nursing care
Autore:
Larrabee, JH; Bolden, LV;
Indirizzi:
W Virginia Univ, Sch Nursing, Morgantown, WV 26506 USA W Virginia Univ Morgantown WV USA 26506 Nursing, Morgantown, WV 26506 USA W Virginia Univ Hosp, Morgantown, WV USA W Virginia Univ Hosp Morgantown WV USA nia Univ Hosp, Morgantown, WV USA Memphis Mental Hlth Inst, Memphis, TN USA Memphis Mental Hlth Inst Memphis TN USA ental Hlth Inst, Memphis, TN USA
Titolo Testata:
JOURNAL OF NURSING CARE QUALITY
fascicolo: 1, volume: 16, anno: 2001,
pagine: 34 - 60
SICI:
1057-3631(200110)16:1<34:DPQONC>2.0.ZU;2-H
Fonte:
ISI
Lingua:
ENG
Soggetto:
CRITICAL INCIDENT TECHNIQUE; PATIENTS PERCEPTIONS; HEALTH-CARE; SATISFACTION SCALE; GROUNDED THEORY; NURSES; INSTRUMENT; DIMENSIONS; MODEL; STAFF;
Keywords:
nursing care; patient satisfaction; quality improvement; quality of care; research;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Citazioni:
96
Recensione:
Indirizzi per estratti:
Indirizzo: Larrabee, JH W Virginia Univ, Sch Nursing, Morgantown, WV 26506 USA W Virginia Univ Morgantown WV USA 26506 antown, WV 26506 USA
Citazione:
J.H. Larrabee e L.V. Bolden, "Defining patient-perceived quality of nursing care", J NURS C Q, 16(1), 2001, pp. 34-60

Abstract

Many patient satisfaction instruments are not based on patient perceptions, theoretically limiting their validity. This qualitative study identified good nursing care from the patient's perspective, using a convenience sample of 199 hospitalized adult patients in a public hospital in South Central United States. Content analysis yielded five themes: providing for my needs, treating me pleasantly, caring about me, being competent, and providing prompt care. Similarities and differences were found between these themes and themes identified in other qualitative studies, as well as instruments, for which item generation was based upon qualitative patient data. Implications for providers, administrators, and researchers are discussed.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 03/04/20 alle ore 20:30:17