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Titolo:
Assessing the effectiveness of team-based structures in libraries
Autore:
Bazirjian, R; Stanley, NM;
Indirizzi:
Penn State Univ Lib, Paterno Lib 510, Tech Serv, University Pk, PA 16802 USA Penn State Univ Lib University Pk PA USA 16802 niversity Pk, PA 16802 USA Penn State Univ Lib, Paterno Lib 510, Access Serv, University Pk, PA 16802USA Penn State Univ Lib University Pk PA USA 16802 University Pk, PA 16802USA Penn State Univ Lib, Paterno Lib 126, Acquisit Serv, University Pk, PA 16802 USA Penn State Univ Lib University Pk PA USA 16802 niversity Pk, PA 16802 USA
Titolo Testata:
LIBRARY COLLECTIONS ACQUISITIONS & TECHNICAL SERVICES
fascicolo: 2, volume: 25, anno: 2001,
pagine: 131 - 157
SICI:
1464-9055(200122)25:2<131:ATEOTS>2.0.ZU;2-O
Fonte:
ISI
Lingua:
ENG
Keywords:
teams assessment; performance management; technical services organization;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Citazioni:
10
Recensione:
Indirizzi per estratti:
Indirizzo: Bazirjian, R Penn State Univ Lib, Paterno Lib 510, Tech Serv, Curtin Rd, University Pk,PA 16802 USA Penn State Univ Lib Curtin Rd University Pk PA USA 16802 USA
Citazione:
R. Bazirjian e N.M. Stanley, "Assessing the effectiveness of team-based structures in libraries", LIBR COLL A, 25(2), 2001, pp. 131-157

Abstract

In the mid 1990s the technical services division at Pennsylvania State University Libraries was re-organized into the team environment. Teams were created as self-directed work teams, and continued to function without any assessment until 1999 when an administrative change forced an examination of their effectiveness. Concerns regarding the team organization were solicited in the form of individual meetings. Issues raised were documented and presented to the University's Human Resources Department. A formal teams assessment survey was undertaken. The survey results were used to develop a structured environment in which to respond to the concerns and issues raised bythe staff. A Management System for Performance was written as a tool by which the library can re-engineer the teams. (C) 2001 Elsevier Science Ltd. All rights reserved.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 19/01/20 alle ore 11:53:39