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Titolo:
Consequences of the psychological contract for the employment relationship: A large scale survey
Autore:
Coyle-Shapiro, J; Kessler, I;
Indirizzi:
Univ London London Sch Econ & Polit Sci, Ind Relat Dept, London WC2A 2AE, England Univ London London Sch Econ & Polit Sci London England WC2A 2AE England Univ Oxford, Oxford, England Univ Oxford Oxford EnglandUniv Oxford, Oxford, England
Titolo Testata:
JOURNAL OF MANAGEMENT STUDIES
fascicolo: 7, volume: 37, anno: 2000,
pagine: 903 - 930
SICI:
0022-2380(200011)37:7<903:COTPCF>2.0.ZU;2-Y
Fonte:
ISI
Lingua:
ENG
Soggetto:
ORGANIZATIONAL CITIZENSHIP BEHAVIOR; LEADER-MEMBER EXCHANGE; PRO-SOCIAL BEHAVIOR; JOB-SATISFACTION; COMMITMENT; SUPPORT; OBLIGATIONS; PERSPECTIVE; PERCEPTIONS; PREDICTORS;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
--discip_BC--
Citazioni:
65
Recensione:
Indirizzi per estratti:
Indirizzo: Coyle-Shapiro, J Univ London London Sch Econ & Polit Sci, Ind Relat Dept, Houghton St, London WC2A 2AE, England Univ London London Sch Econ & Polit Sci Houghton St London England WC2A 2AE
Citazione:
J. Coyle-Shapiro e I. Kessler, "Consequences of the psychological contract for the employment relationship: A large scale survey", J MANAG STU, 37(7), 2000, pp. 903-930

Abstract

The renewed interest in the concept of the psychological contract has cometo the fore in attempts to describe, understand and predict the consequences of changes occurring in the employment relationship. Recognizing that the employment relationship includes two parties to the exchange process, we set out to examine the content and state of the psychological contract fromboth the employee and employer perspective. The two perspectives permit anexamination of the mutuality of obligations, which has not received much empirical attention to date. The research methodology consists of two surveys conducted in a large local authority directly responsible and accountablefor a range of public services including education, environmental health and social care to the local population. The key findings suggest that the majority of employees have experienced contract breach. This view is also supported by managers, as representatives of the employer, who further indicate that the organization, given its external pressures, is not fulfilling its obligations to employees to the extent that it could. Overall, the results indicate that employees are redressing the balance in the relationship through reducing their commitment and their willingness to engage in organizational citizenship behaviour when they perceive their employer as not having fulfilled its part in the exchange process.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 01/04/20 alle ore 11:47:30