Catalogo Articoli (Spogli Riviste)

OPAC HELP

Titolo:
The critical incident technique and nursing care quality research
Autore:
Kemppainen, JK;
Indirizzi:
VA Palo Alto Hlth Care Syst, Palo Alto, CA USA VA Palo Alto Hlth Care Syst Palo Alto CA USA are Syst, Palo Alto, CA USA
Titolo Testata:
JOURNAL OF ADVANCED NURSING
fascicolo: 5, volume: 32, anno: 2000,
pagine: 1264 - 1271
SICI:
0309-2402(200011)32:5<1264:TCITAN>2.0.ZU;2-H
Fonte:
ISI
Lingua:
ENG
Soggetto:
SELF-MANAGEMENT EDUCATION; NURSES; ASTHMA; INDICATORS; ADULTS;
Keywords:
critical incident technique; research methodology; health care; nursing care; delivery of health care; quality assurance; patient-provider interaction;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Citazioni:
34
Recensione:
Indirizzi per estratti:
Indirizzo: Kemppainen, JK 2206 36th Ave, San Francisco, CA 94116 USA 2206 36th Ave San Francisco CA USA 94116 sco, CA 94116 USA
Citazione:
J.K. Kemppainen, "The critical incident technique and nursing care quality research", J ADV NURS, 32(5), 2000, pp. 1264-1271

Abstract

The critical incident technique, is a highly flexible qualitative researchmethod used in solving practical problems. Although this research method has been extensively used in the service industry to evaluate consumers' expectations and perceptions, applications to the study of health care qualityare just beginning. This article describes critical incident methodology, reviews previous applications of the technique to the study of health care quality and provides illustrations from research. This practical research methodology offers the following important advantages to those interested indesigning studies of care quality: identifying patients' experiences in health care settings, exploring dimensions of nurse-patient interactions and identifying patients' responses to illness and health care treatment.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 12/08/20 alle ore 20:38:49