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Titolo:
The role of performance measurement in continuous improvement
Autore:
Bond, TC;
Indirizzi:
Univ Hull, Hull HU6 7RX, N Humberside, England Univ Hull Hull N Humberside England HU6 7RX U6 7RX, N Humberside, England
Titolo Testata:
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
fascicolo: 12, volume: 19, anno: 1999,
pagine: 1318 - 1334
SICI:
0144-3577(1999)19:12<1318:TROPMI>2.0.ZU;2-O
Fonte:
ISI
Lingua:
ENG
Soggetto:
MEASUREMENT SYSTEM; NEEDS;
Keywords:
performance measurement; continuous improvement; Kaizen; BPR;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
--discip_BC--
Citazioni:
34
Recensione:
Indirizzi per estratti:
Indirizzo: Bond, TC Univ Hull, Hull HU6 7RX, N Humberside, England Univ Hull Hull N Humberside England HU6 7RX Humberside, England
Citazione:
T.C. Bond, "The role of performance measurement in continuous improvement", INT J OP PR, 19(12), 1999, pp. 1318-1334

Abstract

A research study of both kaizen and re-engineering Programmes in a leadinginternational company indicated that the process life cycle has four characteristic stages. A newly designed process commonly suffers from a variety of teething problems during the initial post-commissioning phase. Once these have been eradicated achieving smooth product flow becomes important in accordance with JIT philosophy. A stable process may be improved by applyinga kaizen continuous improvement programme. A dramatic step-change in performance may be achieved by radical re-engineering. It is suggested that eachof these phases has its own characteristics which should be taken into account when determining Performance metrics and designing approaches to process monitoring and control Explicitly recognising the stage a process has reached in the life cycle provides guidance for practitioners effectively to direct and manage a programme of performance improvement.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 04/12/20 alle ore 03:31:52