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Titolo:
Quality of nursing care perceived by patients and their nurses: an application of the critical incident technique. Part 1
Autore:
Redfern, S; Norman, I;
Indirizzi:
Univ London Kings Coll, Nursing Res Unit, Div Nursing & Midwifery, London SE1 8WA, England Univ London Kings Coll London England SE1 8WA y, London SE1 8WA, England
Titolo Testata:
JOURNAL OF CLINICAL NURSING
fascicolo: 4, volume: 8, anno: 1999,
pagine: 407 - 413
SICI:
0962-1067(199907)8:4<407:QONCPB>2.0.ZU;2-D
Fonte:
ISI
Lingua:
ENG
Soggetto:
GROUNDED THEORY; SATISFACTION; PERSPECTIVE;
Keywords:
critical incident technique; nurses; nursing; patients; quality indicators;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Citazioni:
19
Recensione:
Indirizzi per estratti:
Indirizzo: Redfern, S Univ London Kings Coll, Nursing Res Unit, Div Nursing & Midwifery, Cornwall House,Waterloo Rd, London SE1 8WA, England Univ London Kings Coll Cornwall House,Waterloo Rd London England SE1 8WA
Citazione:
S. Redfern e I. Norman, "Quality of nursing care perceived by patients and their nurses: an application of the critical incident technique. Part 1", J CLIN NURS, 8(4), 1999, pp. 407-413

Abstract

The aims of the study were to identify indicators of quality of nursing care from the perceptions of patients and nurses, and to determine the congruence between patients' and nurses' perceptions. The paper is presented in two parts. Part 1 includes the background and methods to the study and the findings from the comparison of patients' and nurses' perceptions. Part 2 describes the perceptions of patients and nurses,and the conclusions drawn from the study as a whole. Patients and nurses in hospital wards were interviewed using the critical incident technique. We grouped 4546 indicators of high and low quality nursing care generated from the interview transcripts into 316 subcategories, 68 categories and 31themes. Congruence between patients' and nurses' perceptions of quality was high and significant, although there was some difference of emphasis.

ASDD Area Sistemi Dipartimentali e Documentali, Università di Bologna, Catalogo delle riviste ed altri periodici
Documento generato il 05/07/20 alle ore 13:32:21