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Titolo:
IMPROVING COMMUNICATION-SKILLS - A RANDOMIZED CONTROLLED BEHAVIORALLYORIENTED INTERVENTION STUDY FOR RESIDENTS IN INTERNAL-MEDICINE
Autore:
LANGEWITZ WA; EICH P; KISS A; WOSSMER B;
Indirizzi:
UNIV BASEL HOSP,DEPT INTERNAL MED,DIV PSYCHOSOMAT MED,PETERSGRABEN 4 CH-4031 BASEL SWITZERLAND UNIV BASEL HOSP,DEPT PSYCHIAT CH-4031 BASEL SWITZERLAND
Titolo Testata:
Psychosomatic medicine
fascicolo: 3, volume: 60, anno: 1998,
pagine: 268 - 276
SICI:
0033-3174(1998)60:3<268:IC-ARC>2.0.ZU;2-L
Fonte:
ISI
Lingua:
ENG
Soggetto:
DOCTOR-PATIENT-RELATIONSHIP; PATIENTS EXPECTATIONS; INTERVIEWING SKILLS; CRITICAL INCIDENT; PHYSICIANS; SATISFACTION; CARE; MALPRACTICE; EDUCATION; QUALITY;
Keywords:
COMMUNICATION SKILLS; PHYSICIAN-PATIENT RELATIONSHIP; PATIENT-CENTERED COMMUNICATION; INTERVENTION; SIMULATED PATIENTS;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Physical, Chemical & Earth Sciences
Physical, Chemical & Earth Sciences
Science Citation Index Expanded
Science Citation Index Expanded
Citazioni:
57
Recensione:
Indirizzi per estratti:
Citazione:
W.A. Langewitz et al., "IMPROVING COMMUNICATION-SKILLS - A RANDOMIZED CONTROLLED BEHAVIORALLYORIENTED INTERVENTION STUDY FOR RESIDENTS IN INTERNAL-MEDICINE", Psychosomatic medicine, 60(3), 1998, pp. 268-276

Abstract

Objective: We investigated whether patient-centered communication skills can be taught to residents in Internal Medicine by using a time-limited behaviorally oriented intervention. Method: Residents working atthe Department of Internal Medicine were randomly assigned to an intervention group (IG; N = 19) or a control group (CG; N = 23). In addition to 6 hours of standard medical education per week, the IG received specific communication training of 22.5 hours duration within a 6-month period. Initially and 10 months later, participants performed interviews with simulated patients. Interviews were rated by blinded raters who used the Maastricht History and Advice Checklist-Revised. Results:Compared with the CG, the IG improved substantially in many specific communication skills. Both groups improved in the ''amount of medical information identified'' and in the ability to ''communicate about feasibility of treatment. '' Conclusion: Patient-centered communication skills such as those presented in this intervention study can be taught. The ability to gain medical information and the readiness to communicate about aspects of medical treatment seem to improve with more professional experience; however, they also profit from the intervention.

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Documento generato il 07/07/20 alle ore 12:41:27