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Titolo:
Comparison of patient satisfaction with community-based vs. hospital psychiatric services
Autore:
Henderson, C; Phelan, M; Loftus, L; DallAgnola, R; Ruggeri, M;
Indirizzi:
Inst Psychiat, Res Serv Measurement PRISM, London SE5 8AZ, England Inst Psychiat London England SE5 8AZ ment PRISM, London SE5 8AZ, England Charing Cross Hosp, Dept Psychiat, London, England Charing Cross Hosp London England Hosp, Dept Psychiat, London, England Univ Verona, Inst Psychiat, I-37100 Verona, Italy Univ Verona Verona Italy I-37100 a, Inst Psychiat, I-37100 Verona, Italy
Titolo Testata:
ACTA PSYCHIATRICA SCANDINAVICA
fascicolo: 3, volume: 99, anno: 1999,
pagine: 188 - 195
SICI:
0001-690X(199903)99:3<188:COPSWC>2.0.ZU;2-3
Fonte:
ISI
Lingua:
ENG
Soggetto:
SERIOUS MENTAL-ILLNESS; MEASURING EXPECTATIONS; HEALTH-SERVICES; TAPS PROJECT; CARE; PEOPLE; RELATIVES; RELIABILITY; VALIDITY; SCALE;
Keywords:
patient satisfaction; community mental health services; psychotic disorders;
Tipo documento:
Article
Natura:
Periodico
Settore Disciplinare:
Social & Behavioral Sciences
Clinical Medicine
Life Sciences
Citazioni:
28
Recensione:
Indirizzi per estratti:
Indirizzo: Henderson, C Inst Psychiat, Res Serv Measurement PRISM, De Crespigny Pk, London SE5 8AZ, Inst Psychiat De Crespigny Pk London England SE5 8AZ E5 8AZ,
Citazione:
C. Henderson et al., "Comparison of patient satisfaction with community-based vs. hospital psychiatric services", ACT PSYC SC, 99(3), 1999, pp. 188-195

Abstract

Objective: previous work suggests that psychiatric patients are more satisfied with community-based than with hospital-based services, but it is not clear how far these findings can be generalized to routine services. The aim of this study was to compare the satisfaction of patients with psychosis between a hospital-based service in London, UK and a community-based service in Verona, Italy. Method: The Verona Service Satisfaction Scale (VSSS) was used to measure satisfaction among patients with psychosis in Nunhead (London) and South Verona. Results: Satisfaction across all dimensions was higher in South Verona than in Nunhead. Sociodemographic and service use differences between the two groups were insufficient to explain this difference. Conclusion: This study suggests that experimental findings that patients prefer community-based to hospital psychiatric services can be generalized to routine services.

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Documento generato il 18/01/20 alle ore 13:03:05